Get in Touch
Have questions? We'd love to hear from you. Reach out to our team and we'll respond as quickly as possible.
Visit Us
Rashid Tower, Level 8
Deira, Dubai
United Arab Emirates
Business Hours
Saturday - Thursday: 9 AM - 6 PM
Friday: 1 PM - 6 PM
UAE Holidays: Closed
Frequently Asked Questions
Find answers to common questions
What is your return policy?
We offer a 30-day money-back guarantee on all purchases. If you're not satisfied, simply contact us with your order number and we'll process a full refund.
How long does shipping take?
Standard shipping takes 5-7 business days within the UAE. Express shipping options are available at checkout.
Do you ship internationally?
Currently, we ship within the UAE. We're working on expanding to other countries soon. Stay tuned!
Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email that you can use to monitor delivery.
What materials do you use?
We use premium materials including 100% cotton, linen, silk, cashmere blends, and wool. Each product details its specific material composition.
Do you offer bulk orders?
Yes! For corporate or large orders, please contact our sales team at bulk@alrashid.ae for special pricing.